Why Does This Smell Like A Hoax To Me?

Did you hear the one about the guy who recorded his telephone conversation with a distraught cable provider representative who pleaded with him to keep his business?

I saw it on the internet, so it must be true!

I’ve been on the phone with cable, phone, internet, credit card, and myriad other companies and I can assure you that no telephone operator has ever held me on the line for twenty minutes. Ever! It’s a waste of their time. …and yes, you do have to return their equipment in person. It’s stupid, but thems the rules.

PLUS…  Those conversations are “recorded for quality assurances”.

 

Other things about this call bother me…

  • Block strings this guy along rather than finding ways to end the call. After three minutes, any normal person would have asked for a supervisor.
  • The representative is emotional and stumbles through the conversation. No representative I’ve ever talked with was that emotionally invested in our conversation.
  • Why is he recording this in the first place? – Sorry, I don’t buy the “I started recording after ten minutes” story.

UPDATE: Since writing this story, Comcast announced an apology to Ryan Block, who claims to be an AOL VP,  for the representative’s aggressiveness. There’s no further information available about the fate of the operator. Apparently, Comcast isn’t contesting the validity of the call. I imagine it would be a public relations nightmare to do so.

The bottom line is that I still don’t have enough information to remove doubt. Even if the call is real, the fact remains that Block used the representative for his own private game which, to me, puts as much of the responsibility on him. I’m not defending Comcast. They and Verizon have all but created a monopoly in the market. Sure, there’s TWC and a few other small companies. But the biggest share is Comcast and Verizon.

In the big scheme of things, this is just light entertainment for me.

What do you guys think? Is that call real? Fake?

Do you even care?

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Some Serious Questions For Conservatives

Why do conservatives use the word “Entitlement” as if it was a bad word.

They’re called “Entitlements” because the people who receive them worked hard for and earned them as part of an agreed upon contract with the United States government. Money is taken from our paycheck each week as insurance until such time as we either retire, become disabled and cannot work, or the worst case scenario, a disaster happens and we need help.

Entitlements are not handouts. Entitlements are not charity. Entitlements did not tank our economy. Corporate greed did. So why do you want to punish the least of us just so the wealthiest can have tax breaks?

Conservatives claim to be for limited government and keeping government out of our private lives.

How does amending the constitution to ban same-sex marriage limit government or keep the government out of our private lives? How does one person’s marriage affect yours? Is the foundation or your marriage so fragile that it would crumble under the weight of another couple’s happiness?

Conservatives claim to be for fiscal responsibility, yet they are largely against paying for birth control. Does it not occur to them that tax payers will undoubtedly foot the bill, through welfare, for eighteen plus years of childcare for many of the children that result from unplanned pregnancies? Compared to that, contraception is cheap.

There’s nothing wrong with conservative ideas. Personal responsibility is important. Responsibility to our community is even more important.

Ensuring that companies provide a living wage so that families don’t have to rely on food stamps is the responsible thing to do. A family that can’t afford food isn’t self sufficient. Isn’t that what conservatism is all about; being self sufficient? A family that’s not self sufficient cannot contribute to the economy.

If families aren’t contributing to the economy, the economy doesn’t grow.

One more thing.

As our country experiences extreme weather powerful enough to bring about the destruction of whole communities, more and more people are going to find themselves in need of some kind of assistance, be it food stamps or welfare. These people are not deadbeats. They aren’t looking for handouts either. Yet many conservatives want to reduce these life saving safety nets because of the cost. Are these the “family values” that conservatives claim they hold in such high regard?

The United States of America is a vast and wealthy country populated with people of many different faiths and from every walk of life. In order for us to have a strong country we must look out for one another. United we stand. Divided we fall.